To log a callout, please follow these steps:

Option 1: Phone (Office Hours)

1. Call our office at 0218879033 during office hours (Monday to Friday, 08:00 to 16:45).
2. Inform the receptionist that you need to log a callout.
3. Provide your name, contact details, and a brief description of the issue.
4. Our team will assist you in scheduling a callout at a convenient time.

Option 2: Emergency After Hours

1. Call our emergency number at 082 511 3386 for after-hours assistance (outside of office hours).
2. Inform the representative that you need to log a callout.
3. Provide your name, contact details, and a brief description of the issue.
4. Our team will assist you in scheduling a callout as soon as possible.

Option 3: Whatsapp

1. Send a Whatsapp message to 071 563 6781 or click here to start.
2. Type "Callout Request" and provide your name, contact details, and a brief description of the issue.
3. Our team will respond to your message and schedule a callout at a convenient time.

Option 4: Service Request Form

1. Visit our service request form, click here to start.
2. Fill in your name, contact details, and a detailed description of the issue.
3. Submit the form, and our team will contact you to schedule a callout.

Remember to have the following information ready when logging a callout:

- Your name and contact details
- A clear description of the issue
- Your availability for the callout

We will attend to your callout as soon as possible. Thank you for choosing Remote Entry Systems!